At EAT MIMI LLC, we pour our heart into every delectable creation we bake, ensuring they reach you in impeccable condition. We understand the anticipation that surrounds the arrival of our treats, and while we do everything in our power to ensure timely delivery, there are factors outside of our control.

We cannot guarantee exact delivery times as once the package is dispatched, it’s in the hands of carriers such as USPS, UPS. These carriers usually deliver packages between 8 am-10 pm. For events or special occasions, we recommend ordering in advance and opting for an arrival 2+ days ahead. To maintain their freshness, most of our products can be frozen or refrigerated upon receipt.

Considering high package volumes or unforeseen circumstances, especially during holiday seasons, we may dispatch your order earlier to ensure its timely arrival. EAT MIMI LLC reserves the right to adjust delivery dates, either earlier or later, based on prevailing conditions to prevent potential delays.

We are not accountable for transit delays due to factors such as weather, mechanical errors, high package volume, strikes, natural disasters, or any errors arising from inaccurate shipping information. The decision to leave a package without a signature is at the sole discretion of the individual delivery personnel.

Our packages, in general, don’t necessitate a signature upon delivery. However, customers should ensure all shipping details are accurate both while placing an order and in the confirmation email. If a delivery address alteration is needed post-dispatch, a $25 processing fee will be applicable. Carriers need an additional business day for any address changes, potentially causing a delay. EAT MIMI LLC cannot be held responsible for any transit delays resulting from address modifications.

Order cancellations, returns, or refunds are not permissible once an order has been shipped or is in the fulfillment process.

We use carriers like UPS and USPS, so we are unable to deliver to P.O. Box addresses.

Limited Choice of Shipping Methods for Selected Products:

For the majority of our products, we offer a recommended shipping method designed to ensure that your items arrive in the best possible condition. However, for a select range of products, you may have the option to choose a different, typically slower and cheaper, shipping method. If you exercise this option, please understand that EAT MIMI LLC.com will not be responsible for any damages or quality issues that may occur due to the longer shipping duration. By selecting a shipping method other than our recommended one for these specific products, you agree to waive any right to file a claim or complaint concerning shipping-related damages or quality degradation.